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Managed Services
In today's fast-paced business environment, focusing on your core business is more critical than ever. Let us handle the support, so you can concentrate on growth, innovation, and delivering value to your customers. Our managed services provide seamless, reliable, and expert support tailored to keep your operations running smoothly.
Offerings
AMS Maturity Assessment as Service (AMaaS) - Have defined model which can help assessing the maturity level of Application Manage Service and help identify the areas of improvement and GAPS and defining the Roadmap.
Application As Support Service (AasS): Reliable and efficient application management to optimize performance and ensure thus no business disruptions. Thus can be detailed as following capabilities -
L2, L3 Support - Rapid resolution of issues to maintain uninterrupted operations and minimize impact.
BAU Support - Having the ability to extend the current application to meet the future goals.
Change & Release Management - Seamless deployment of updates and enhancements with minimal disruption.
Proactive Monitoring - Continuous monitoring to identify and address potential issues before they impact your business.
Tools & Accelerators - Built tools & accelerators which can integrate with different ERP/CETRM applications to automate many of the manual tasks.
Infrastructure as Support Services (IasS): Provide services to ensure all the applications are running within right service level and thus providing Infrastructure as a Service (IaaS).
Process and Operational Efficiencies as Services (POaS): Streamlined processes that drive productivity and reduce operational costs.